Terms and Conditions


This legal notice applies to the entire contents of this booking engine. Please take sometime to read these Terms and Conditions of Use (‘Terms of Use’) as by using this booking engine you indicate your acceptance of these Terms of Use regardless of whether or not you choose to register with us. If you do not accept these terms, do not use this booking engine. By using any part of the booking engine, you shall be deemed to have accepted this legal notice in full. Stop using this booking engine immediately if you do not accept and agree to be bound by the terms of use.

This booking engine is powered by CarOnline technology and allows you to use CarOnline technology to book car rental services from third part car rental suppliers. By accepting the Terms of Use and/or using any part of this booking engine, you agree to conduct your use of this booking engine and the technology supporting it and provided on this booking engine in accordance with the Terms of Use and that the Terms of Use are an agreement between CarOnline and you.

CarOnline may revise this legal notice at any time by updating this posting. You should check the booking engine from time to time to review the then current legal notice,because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the booking engine.

1. InformationAboutUs

This site (www.caronline.gr) is created and managed by the Cypriot company called «Travelotopos Ltd» based in NicosiaCyprus, at Chakokondili αρ. 10, Amaral7, Lykabetous, 1071, με Fiscal Number 10327317K Companies' Registry Number of Cyprus HE327317. The contact details of the company are as follows: Telephone +357 22 022626, Fax +357 22232430, e-mail  info@travelotopos.com.

2. Terms and Conditions

The use of the website www.caronline.gr and the services witch offered, follow the below Terms of Use. With the purchase or reservation of any service witch offered by the website www.caronline.gr,the user automatically accepts the Terms and Conditions.

3. Offerings

CarOnline facilitates bookings for car rental services. CarOnline does not own or operate any car rental companies.Your contract for car rental will be between you and the car rental supplier.The terms and conditions of the rental agreement between you and the car rental supplier are available on this booking engine when you select the car rental supplier type and insert the other relevant information. CarOnline makes no warranty or representation in relation to any rental car rental supplier or any car rented by any car rental supplier. It is the car rental supplier’s sole responsibility to provide you with a rental car rented through this booking engine.

It is the responsibility of the car rental supplier to process your reservation correctly. The accuracy of any quote for renting a car provided by this booking engine and any booking made on this booking engine depends on the details you provide on this booking engine.

While CarOnline endeavours to ensure that the booking engine is normally available 24 hours a day, CarOnline shall not be liable if for any reason the booking engine is unavailable at any time or for any period.Access to the booking engine may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond CarOnline control.

4. Booking Conditions

Please read the following conditions which apply to reservations/bookings made by you for vehicle rental through this booking engine. CarOnline has choose this model of business payment, when making a booking:

You pay a booking deposit 20% at the time of making your booking and the balance is paid to the car rental supplier on arrival; The payment model for your booking is dependent upon the location and/or car rental supplier used and you will be informed of any upfront payment prior to completing your booking. Where applicable you are responsible for paying the balance owing to the car rental supplier. At all times you are responsible for payment of any additional services/costs requested by you and you are responsible for any other service charges applied by said car rental supplier. You must use a credit card such as Visa, Master card, or American Express tο make a booking through this booking engine.  Please note that not all car rental suppliers will accept debit cards or alternative payment types so accordingly please check the Rental Conditions for the car rental supplier you are booking with for the credit cards, debit cards and alternative payment types accepted by the car rental supplier. Any data transferred to a payment processer is transferred through an encrypted secure server. If you need to make any alterations to your booking, CarOnline must receive a communication through (support@caronline.gr) from you through the booking engine clearly informing CarOnline of the precise details of such alteration. CarOnline does not guarantee said alterations can be processed; however every effort will be made to meet with a favourable outcome. Alterations cannot be processed after collection of the car rental supplier. CarOnline is unable to offer you a refund if you end your rental early. In the event that you require to extend the rental period after the collection of your car rental (dates not covered by the CarOnline), you must pay directly to the car rental supplier the local rental rates prevailing at that time. On making a booking it is your responsibility to inform the car rental supplier if necessary of any physical or mental condition relevant to the car rental. In the event of an accident, there may be insurance implications if you fail to inform the car rental supplier of the condition. You will be required top resent on collection of your car rental, a full driver’s license from country of origin, a valid passport and a valid credit card in renters(drivers) name. In the event of a failure to present the required documents, the car rental supplier may refuse the car and no funds paid will be reimbursed to you. If you make a booking but do not collect the car rental, no funds paid will be reimbursed. Please be advised that in the event of a delayed arrival it is the customer’s responsibility to contact car rental supplier. In the event of a flight cancellations or delay, CarOnline will not be held responsible for the funds paid. The refunds must be claimed from the holiday insurance.When your booking is confirmed, CarOnline will issue the booking confirmation on behalf of the car rental supplier for each booking, but does not undertake to include charges for additional services or details of the service charge or taxes charged by the car rental supplier or additional services requested by you at the collection point. CarOnline recommends that you thoroughly check the details of the booking e.g. country, location and period of rental. If there are any discrepancies, you should immediately send a communication through our Web site engine clearly informing CarOnline of the exact details of such discrepancy. CarOnline advises that you read and comply with the car rental supplier’s terms and conditions (which are available on this booking engine but may be changed by the car rental supplier from time to time) upon which the car rental supplier makes the reserved car supplier available to you upon receipt of the booking confirmation. The reservation numbers included on the booking confirmation should be quoted in all enquiries, cancellation or modification of the booking.

5. Pricing

CarOnline makes every effort to ensure that prices quoted at the time a booking is made on this booking engine are accurate in all material respects. None the less CarOnline reserves the right to amend the price quoted at the time a booking is made in the event of a manifest or patent error in the price quoted. CarOnline will endeavour to notify the customer as soon as reasonably practicable in the event that a price quoted at the time of booking is incorrect. In the event of a change of price quoted at the time of booking the customer may elect to pay the amended price or alternatively the customer will be entitled to a refund of all sums paid. The foreign exchange rates used by CarOnline to display prices in the currency chosen by the consumer are updated frequently. Foreign exchanges rates used by your credit card company may vary. CarOnline cannot be held responsible for any discrepancy between the price displayed by CarOnline and the amount charged by your credit card company due to the rate of exchange used.

6. Cancellation Conditions

If you wish to cancel a booking, the only accepted method is through the CarOnline Website. Please see the Rental Conditions for the car rental supplier you are booking with for the amount of the handling/administration fee and any special conditions that may apply to your booking. 

In the event that you cancel or amend a credit/debit card booking CarOnline will not be liable for any monetary losses suffered by you as are sult of a change in monetary exchange rates between the time of your original booking and its subsequent cancellation or amendment (as applicable). No cancellation is permitted after the date and time that the booking is due to commence.

Complaints are accepted in writing only and must be sent at support@caronline.gr .

7. Exclusion of Liability

CarOnline here by excludes to the fullest extent permitted by law any warranties (whether express or implied), as to the quality, completeness, performance or fitness for a particular purpose of (i) any car rental booked through this booking engine and (ii) this booking engine and any of its contents, including, but not limited to, any information relating to car rental supplier rentals contained within this booking engine and the technology supporting and provided on this booking engine. CarOnline reserves the right to make alterations to the booking engine at any time. The information on this booking engine is updated from time to time. By using this booking engine you acknowledge that the rental details and all other information including, but not limited to, information relating to travel and holidays published on this booking engine may include inaccuracies or typographical errors. Any booking you make for car rental on this booking engine is made with a car rental supplier and not CarOnlineCarOnline and this booking engine only facilitate the making of reservations with the car rental suppliers. CarOnline is not a party to the contract between you and the car rental supplier and has no responsibility or liability (directly or indirect) to any party in respect of the terms of your contract with the car rental supplier or any problems arising with the car rental booked pursuant to that contract or any other problems between you and the car rental supplier. On making a booking for a car rental through this booking engine you are bound by and deemed to have accepted the terms and conditions of the relevant car rental supplier.


The listing of any travel information or services or link in this booking engine is not and should not be taken as a recommendation from CarOnline or a warranty or representation that the travel information or services will be of a certain standard or suitable for your purpose. CarOnline shall in no way be liable to you in the event that the travel information or services are not suitable for your purpose. You should use your own discretion when utilising this information.

8. Information - Copyright

All of the information with in this booking engine including but not exclusive to, content,text, graphics, images, trade names, structure, photographs, buttons, artwork,computer code are protected by copyright, various intellectual property laws and laws under law and international treaties and is only available to you for personal purposes. Unless you have received written consent from CarOnline to the contrary, you may only use the booking engine and its content for personal, non-commercial purposes. You do not have permission to modify copy,distribute, collate, transfer, reproduce or display any of the above for personal or business use. In particular, by proceeding to access this booking engine, you agree:

Not to use the booking engine to make any speculative or false reservation;

Not to use the booking engine to research suppliers or suppliers pricing;

Not to reproduce material from this booking engine (Website’s) for commercial purposes.

This booking engine is made available to users as it is and CarOnline makes no warranties or representations that (i) this booking engine or the technology (servers etc.) making it available and supporting it will be without fault or defects or (ii) the information posted on this booking engine is free from infection by viruses or anything else with contaminating or destructive properties. CarOnline accepts no liability for any infection or effects from harmful applications such as, but not limited to,viruses, Trojans, tampering, fraud or theft, error, technical failure,omissions, delay, unauthorised access or any event which corrupts the acceptable administration, communication and integrity of this booking engine.

Our failure to enforce at any time or for any period any one or more of the Terms of Use shall not be a waiver of them or the rights attaching to any of them.

9. Links to Third Party Sites

This booking engine may contain links to resources located on servers or websites operated by parties other than CarOnline. If you use these links, you leave this booking engine (website). Such hyperlinks are provided for your reference and convenience only. The inclusion of hyperlinks on this booking engine to other websites or servers does not imply any endorsement of the material on such websites or servers (including but not limited to material relating to travel information or services) or any association with their operators. CarOnline does not control and is not responsible for such websites or the servers or the parties operating such websites or servers and accordingly CarOnline accepts no responsibility or liability for any material contained on those servers or websites, or the accuracy or legality of information contained on other websites or servers. You will need to use your own discretion when communicating and utilising services from these other websites or servers. If you decide to access any of the third party websites linked to this booking engine (website), you do so entirely at your own risk. CarOnlineis able to use cookies as part of facilitating the functioning of services through the website. The cookies are small files that allow the recognition off requent users, facilitate their access to the site and collect data to improve the content of the website. The cookies do not cause harm to personal computer and the files kept on them. By using any part of this website, you deemed to have accepted the use of “cookies” required for the functionality of the website.

10. Modification of the Terms of Use

CarOnline reserves the right to change the Terms of Use and the contents of this booking engine for any reason and without prior notice and without liability to you, any other user or any third party. This right shall not affect the Terms of Use accepted by you, the user, upon making a legitimate booking or purchase using this booking engine. You should check these Terms of Use for any changes each time you access the booking engine. The car rental supplier may from time to time change its terms and conditions(which are available on this booking engine) upon which the car rental supplier makes the booked car rental available to you. CarOnline is not responsible and shall have no liability if the car rental supplier’s terms and conditions available on this booking engine have been or are changed by the car rental supplier.

11. General Terms and Conditions

By using this booking engine you confirm that you are of sufficient legal age to use this booking engine and create binding legal obligations for any liability you may incur as a result of the use of this booking engine. In using this booking engine you understand that you are responsible, financially and otherwise, for all uses of this booking engine by you and those using your login information. CarOnline recommend you protect your login information.

As acondition of your use of this booking engine, you under take to CarOnline that you will not use this booking engine for any purpose that is unlawful or prohibited by or contrary to the Terms of Use.

This Agreement shall be governed by and interpreted under the laws of Greece.Any dispute, controversy or claim arising out of or in connection to this Agreement, including but not limited to the breach, termination, or invalidity there of, shall be settled in the courts of Greece, Athens. The language to be used in the proceedings shall be English. Use of this booking engine is unauthorised in any jurisdiction that does not give effect to all provisions of the Terms of Use including without limitation this paragraph. You agree that no relationship, partnership, employment, or agency relationship exists between you and CarOnline as a result of the Terms of Use or your use of this booking engine. Our performance of the Terms of Use is subject to existing laws and legal process and nothing contained in this agreement shall prevent CarOnline complying with any law enforcement or governmental authorities requests or requirements relating to your use of this booking engine or information provided to or gathered by CarOnline with respect to such use and CarOnline shall have no liability in respect of such compliance. Although CarOnline cannot monitor the conduct of its user’s offsite, it is a violation of these Terms of Use to use any information obtained from this booking engine in order to harass, abuse or harm other persons, or in order to contact, advertise to, solicit or sell to any user or person without their prior express consent.